Established by International Standardisation Organisation, ISO 9001 is an internationally recognised Quality Management System (QMS) standard that can benefit any organisation, regardless of its size, location, industry or nature of business.
What is ISO 9001?
This standard is based on a number of quality management principles including a strong customer focus, the motivation of top management, engagement of people including employees, the process approach and continual improvement. Using ISO 9001 helps ensure that customers receive consistent, good-quality products and services, which in turn improve customer satisfaction and bring many business benefits.
ISO 9001 is a powerful business improvement tool. It can help Organisations to set up improvement objectives to enhance the quality of their products and services and to consistently meet their interested parties and customers’ expectations to achieve their objectives. ISO 9001 is the best recognised tool for potential consumers to trust that your company has put the time and effort into making sure products and services meet or exceed their exspectations.
The benefits of ISO 9001?
As a Risk-Based management system, ISO 9001 is designed to be a powerful business improvement tool and to fundamentally help organisations to:
- Streamline internal processes, improve efficiency, cost containment and savings, whilst also improving accountability and traceability;
- Improve staff motivation (Engagement of People) through greater clarity and focus on business objectives to ensure time and resources are spent on what really matters to the business;
- To compete in tenders and win more business;
- Build a sustainable business and be more resilient, to continually improve operations and profitability and improve customer satisfaction;
The most important element of the ISO 9001 Quality Management System, however, is that it is not a one-off exercise. Regular reviews keep quality at the forefront of the business, with continuous improvement processes driving the way the business develops to better meet customer needs.
This is perhaps why ISO 9001 is one of the most widely used management tools in the world. In fact, there are over one million companies and organisations in over 170 countries certified to ISO 9001.
Why choose SMART QMS for your ISO 9001 Implementation/Certification?
At Smart QMS, we have experienced consultants specialised in different industries. Together with exceptional ISO consultants, we work closely with our clients and a rigorously selected group of technical experts to ensure you receive the best possible service in your project. Our expert consultants can provide you with adequate guidance and advice. They also develop compliant policies and procedures for your organisation.
We are committed to providing our clients with the best possible value for money – including a price promise from the outset.
Our goal as an organisation is to have a customer service that is not just the best but legendary.
